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Gemtrack Support - We are here to help

We are currently working on this technical support section and will have information within this section of the website very soon.  In the meantime you can email us or contact us at the following:

Gemtrack Solutions - CANADA
1875 Steeles Ave. W. 
Suite 211 
Toronto, ON 
M3H 5T7 
tel: 416.650.0550 
cel: 647.201.1285 
email: support@gemtracksolutions.com 

Gemtrack Enterprises - USA
631 S. Olive St. 
Unit 302 
Los Angeles, CA 
90014 
tel: 213.896.0421 
fax: 213.627.6626 
email: support@gemtracksolutions.com


Pricing and Upgrade Information:

1. Gemtrack QR® package  (software, label printer, 2 rolls of labels, 1 roll of ribbon)
price $2,850.00
90 days unlimited technical support
2. Gemtrack QX® package (software, label printer, 2 rolls of labels, 1 roll of ribbon)
price $5,500.00
180 days unlimited technical support
3. Gemtrack QL® package (software, label printer, 2 rolls of labels, 1 roll of ribbon)
price $1499.00
unlimited technical support

 
Upgrade specials from Gemtrack QL®

1. From Gemtrack QL® to Gemtrack QR®
$2,850.00 - $845.00 = $1,000.00
2. From Gemtrack QL® to Gemtrack QX®
$5,500.00 - $845.00 = $3,650.00

Technical support options:

Gemtrack QR® - annual support contract $500.00 (includes software upgrades)
Gemtrack QX ®- annual support contract $750.00 (includes software upgrades)

Technical support without signed contract $75.00/hr (30 min minimum charge)

 

 
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